Telemarketing Call

Dad has become addicted to the internet … he’s connected all the time when he’s at home, he’s on boards, chats, the works … he’s got a group of investor buddies and they are constantly chattering away about the latest, greatest stock tip …

And in their new condo, he decided to connect with Comcast cable (no link to them, because they suck) … I won’t get into all of the problems we’ve had in the six months they’ve attempted to use them … but everytime they have been out there or we’ve been on the phone with them for a service call, they have talked down to my dad or me and tried blaming us for everything in the world as causing the problem while wasting hours of our time … and in each case, it has turned out to be an installation problem on their end (everytime eventually coming down to them just not connecting/reconnecting cables someplace, usually at their junction box) … so last night, cable is down again … we get on the phone with Comcast (who suck) and are told it’s our fault somehow (their standard line)… cable worked fine at 4:30 p.m. when my parents left the house, at 6:30 p.m. when Mom and Dad returned, it didn’t work … during that time, Comsuck had installers working on various junction boxes in the area, but of course, it’s our fault … and then we are told that can’t get anyone out there now to fix the problem for another three days … this creates understandable stress and frustration for both my parents.

So … Bro sets up a dial-up connectioooon for my dad to use in the interim … and things sorta ease for a while …

Then about 8:00 p.m. … as I’m heading home finally after leaving work … I call their house on their home phone (no caller-id) …

I use my girl voice, which sucks, but is one neither have heard … and I say … as sugary-sweet and salesy as I can muster …

“Hi, this is Comcast Cable, and I’m calling to inform you of a special promotion we are offering for our reliable, high-speed, broadband internet access …”

My mom is silent for a moment and then with growing emphasis says …

“You’ve Got TO BE KIDDING ME … this is … !!”

Holy Krap !!! It’s going to blow !!! So I revert to boy voice and say …

“Mom, mom … it’s just me, I just kidding with you …”

And she’s like …

“OMG !! You !!!!! You completely got me … OMG !!! …. You ….”

And she had to hand the phone to Dad because she was laughing too hard to say anything more than …. YOU !!!!!!

LOL

It was pretty funny. We didn’t talk about the voice I used, and my voice is my weakest part of my presentation, phone speak doesn’t make it easier … but for that one short moment, I totally pulled it off convincingly and amused the krap outta myself doing it !!

Hehe

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One Comment

  1. That’s so cool! I’ll have to remember that for my own use a year or so from now. πŸ™‚

    Yeah, Comcast sucks. I used to work in a computer support center when Comcast finally offered cable modem access in the area. So scores of techies immediately signed up, and then they got the same run-around and blame as your dad. It was funny listening to them describe their encounters with the cable company, and how the installers didn’t know diddley about computers or that cable modems need to communicate back with the cable office.

    Good luck to your parents!

    Peace,
    Sera

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